If for some reason you are not completely satisfied with your purchase at AED DEFIB, simply give us a call and let us know. We’ll be happy to work with you and provide you with a credit, exchange or refund for your purchase when possible (minus shipping and handling). A 20% restocking fee may be charged in certain situations, although we do our best to avoid such situations on the behalf of our customers.
For returns, we ask that customers return their merchandise within 30 days of delivery. The merchandise should also be in its original packaging with both the merchandise and the packaging in original condition.If you would like to return your order with AED DEFIB, please call us to receive an RMA number and we’ll happily guide you through the process of finding the satisfaction you deserve and have come to expect from us at AED DEFIB.